Terms & Conditions

TERMS & CONDITIONS

  1. Security deposit per room will be collected upon check in and refundable upon check out after house being inspected. Studio Suites MYR 200 2-bedrooms/ Triple Suites MYR 400 Casa/Executive Suites MYR 600
  2. Lost of access card and key will be charge MYR300 per set. Guests are required to park their vehicles at the designated car park bay following which vehicle will be CLAMP by the management and charge fees of RM 300.00 to open the lock.
  3. All guest must agree to the following rules whereby damaging of property goods will not have their security deposits returned.
  4. Please switch off all electrical items, air-con and lights every time leaving the unit. Be Eco-friendly to the environment. It is advisable to switch off the air-condition after 10 hours usage. Misuse of air-condition, will subject to a penalty.
  5. All guests, must agree to the following rules whereby any unacceptable activity and damaging of property goods will not have their security deposits returned. I.e.: Parties, mass gatherings, and illegal tenants.
  6. Check-out time is at 1200pm & Check-in start from 1500pm. Any check out 1300pm is consider as late check-out are chargeable MYR 100 and after 1800pm will be full day charges on room rate. Subject to availability.
  7. All guests must produce passport / IC for registration during check in. Please provide 1 emergency contact number to front office during registration.
  8. For extension of stay, please inform 1 day before at reception counter. Subject to availability.
  9. Security guard is on 24hrs basis, we suggest you use the peephole on the door as a safety measure and lock the door safety look when you are in the unit.
  10. Smoking is prohibited inside the unit. If found a penalty of RM 200 will be impose.
  11. Please put you valuable item or huge amount of cash to the safety box that we provide inside the unit.
  12. No Pets allowed ,No hanging clothes outside the apartment or hang at the gate, No parties or events and kindly lower down the volume after mid-night
  13. If you require for additional room supplies, please contact our Front Desk (+603 21101166) to requests room supplies. Agent is prohibited to direct contact house keeping staff.
  14. Limitation for occupancy of each apartment are 6 person for 3 bed rooms apartment, 4 person for 2 bed rooms apartment and 2 person for Studio unit.
  15. Gymnasium Operation Hours is from 7.00am to 8.00pm. Proper attire must be wear, sport shoes is a must when using the gym room, do not enter the gymnasium directly after using the swimming pool.
  16. Saunas Room – Operating hours: 7.00am to 8.00 pm Shoes shall not be worn in the saunas. All lights and main heating switch controls must be switched off after use.
  17. Proper swimming attire must be worn by all users of the pool at all time. Management’s decision on what is proper swimming attire shall not be disputed. Swimmers are advised to wear swimming caps when swimming. Once caught by the security will be penalty deposit RM600.00
  18. Hand and bath towel are for body use only. Please do not use as dishcloth or any, once found stained we will deduct from the deposit on cost to send for chemical wash. The Management reserves the rights to amend, alter, vary or change any or all the above rules regulations for the use of the facilities from time to time as it deem necessary. Any breaks of our house rules, Management reserved the right to forfeit the deposit from the guests.